SPspurnow
Inbox V2

Add an internal note to a conversation

Adds an agent-only note to a 1:1 conversation timeline, the same as adding a note in the inbox. The note is never sent to the contact and does not change assignment or automation.

post/v2/inbox/conversations/{inboxId}/notes

Request

  • Base URL
    https://api.spurnow.com
  • Auth
    HTTP bearer

Path parameters

inboxIdnumber required

ContactInbox id.

Request body

textstring required

Internal note text. Visible to agents only; never sent to the contact.

Example request

{
  "text": "Draft reply: Hi! The template was rejected because…"
}

Response

idnumber required

Internal Message id of the note.

inboxIdnumber required

ContactInbox id the note was added to.

textstring required
sentDateTimestring date-time required

Changes

No recorded changes to this operation across all 1 revision of this API.