Sign in
Users

Get user support config

get/v2/support-config

Response

OK

lengthinteger

Example response

{
  "elements": [
    {
      "contactNumbers": [
        {
          "countryCode": 91,
          "countryCodeSource": "FROM_NUMBER_WITH_PLUS_SIGN",
          "extension": "222",
          "isoCountryCode": "IN",
          "italianLeadingZero": true,
          "nationalNumber": 8150,
          "numberOfLeadingZeros": 1,
          "preferredDomesticCarrierCode": "7",
          "rawInput": "77777",
          "type": "MOBILE"
        }
      ],
      "emailAddresses": [
        "support@spotnana.com"
      ],
      "freshdeskConfig": {
        "enabled": true
      },
      "tier": "SEAT1A",
      "genesysConfig": {
        "enabled": true
      },
      "portalUrls": [
        "www.support.spotnana.com"
      ],
      "zendeskConfig": {
        "enabled": true,
        "integrationId": "1234567890",
        "androidIntegrationId": "1234567890",
        "iosIntegrationId": "1234567890"
      },
      "genesysCloudConfig": {
        "enabled": true,
        "deploymentId": "52dc2a6f-772a-4edf-96d3-b3f0c49400a7",
        "environment": "usa-1",
        "genesysScriptUrl": "https://test.test.com",
        "clientId": "1ab2cd3efghijklmnop4qr5s6t"
      },
      "cognigyChatConfig": {
        "scriptUrl": "https://your-cognigy-instance.com/script/abcdef123456",
        "initWebchatEndpoint": "https://your-cognigy-instance.com/initWebchat",
        "sessionTimeout": 30,
        "cssUrl": "https://your-server.com/css/chat.css"
      }
    }
  ]
}

Changes

Changed in 1 of the 4 revisions of this API.1