Edit draft config (prompt, tools, post-call metrics, voice, etc.)

Update the configuration of a draft. This single endpoint is how every agent-level config field is changed: prompt, tools, voice, language, post-call analytics (disposition metrics), and more. There is no standalone post-call-analytics endpoint — it lives here as the postCallAnalyticsConfig body field.

Post-Call Analytics

Pass a postCallAnalyticsConfig object to configure disposition metrics (STRING, BOOLEAN, INTEGER, ENUM, DATETIME) that are automatically extracted from each completed call, along with the useInternalAnalyticsModel and useReasoningModel flags. See the Post-Call Metrics guide for a full Python walkthrough and disposition metric schema reference.

Full payload

Accepts the full agent-shaped config payload (language, synthesizer, slmModel, defaultVariables, preCallAPI, etc.) plus two draft-specific fields:

singlePromptConfig — prompt and tools (end_call, transfer_call, api_call, extract_dynamic_variables, knowledge_base_search).
postCallAnalyticsConfig — disposition metrics + analytics/ reasoning model flags.

Each PATCH increments the draft's revision counter. Config is not live until the draft is published and activated (see /drafts/{draftId}/publish and /versions/{versionId}/activate).

idstring required

Example:60d0fe4f5311236168a109ca

The agent ID

draftIdstring required

The draft ID

Request body

languageobject

Language configuration. See CreateAgentRequest for full shape.

synthesizerobject

Synthesizer (TTS) configuration. See CreateAgentRequest for full shape.

LLM model for this draft

transcriberTypestring

STT engine to use for this draft

customLLMWebSocketUrlstring

Custom LLM WebSocket URL (overrides slmModel)

widgetConfigobject

Widget configuration for chat-mode agents

defaultVariablesobject

Default prompt variables

preCallAPIobject

Pre-call API configuration. See CreateAgentRequest for full shape.

globalPromptstring

Global prompt for workflow_graph agents (max 4000 characters)

globalKnowledgeBaseIdstring

Knowledge base ID to attach to this draft

firstMessagestring

Opening message for this draft

allowInterruptionsboolean

waitForUserToSpeakFirstboolean

muteUserUntilFirstBotResponseboolean

interruptionBackoffTimernumber

backgroundSound'' | 'office' | 'cafe' | 'call_center' | 'static'

smartTurnConfigobject

voiceDetectionConfigobject

voiceMailDetectionConfigobject

denoisingConfigobject

redactionConfigobject

pronunciationDictsobject[]

llmIdleTimeoutConfigobject

sessionTimeoutConfigobject

workflowType'workflow_graph' | 'single_prompt'

The type of workflow configuration. workflow_graph uses a node-based visual workflow, single_prompt uses a simple prompt-based configuration.

timezoneobject

callDispositionConfigstring

enableStyleGuideboolean

speechFormattingboolean

Example request

{
  "singlePromptConfig": {
    "prompt": "You are a helpful AI assistant that can help users with various tasks.",
    "tools": [
      {
        "name": "end_call",
        "description": "End the conversation when the user is satisfied",
        "transferNumber": "+1234567890",
        "url": "https://api.example.com/orders",
        "method": "GET",
        "headers": {
          "Authorization": "Bearer TOKEN",
          "Content-Type": "application/json"
        },
        "headersArray": [
          {
            "key": "Authorization",
            "value": "Bearer TOKEN"
          }
        ],
        "queryParams": [
          {
            "key": "id",
            "value": "{{order_id}}"
          }
        ],
        "requestBody": "{\"customer_id\": \"{{customer_id}}\"}",
        "responseVariables": [
          {
            "variableName": "orderStatus",
            "jsonPath": "$.data.status"
          }
        ],
        "variablesExtractionSchema": [
          {
            "name": "customer_name",
            "description": "The customer's full name",
            "values": [
              "satisfied",
              "unsatisfied",
              "neutral"
            ]
          }
        ],
        "knowledgeBaseId": "60d0fe4f5311236168a109ca",
        "fillerPhrases": [
          "Let me check that for you",
          "One moment please"
        ]
      }
    ]
  },
  "postCallAnalyticsConfig": {
    "dispositionMetrics": [
      {
        "identifier": "call_resolved",
        "dispositionMetricPrompt": "Was the customer issue resolved by the end of the call?",
        "dispositionMetricType": "STRING",
        "choices": [
          "resolved",
          "escalated",
          "callback_scheduled",
          "no_action"
        ]
      }
    ]
  }
}

Response

Draft config updated successfully

statusboolean

Example response

{
  "status": true
}