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Disposition Metric Templates

List disposition metric templates

Returns all available disposition metric templates. These reusable definitions are used to populate the post-call analytics metric picker when configuring an agent's postCallAnalyticsConfig. Only a user token is required — no organization context needed.

get/disposition-metric-templates

Response

Array of disposition metric templates

successboolean

Example response

{
  "success": true,
  "data": [
    {
      "identifier": "call_resolved"
    }
  ]
}

Changes

Changed in 1 of the 54 revisions of this API.1