SEservicechannel
Users

Retrieve provider users with the specified employee ID

Returns a list of provider users with the specified employee ID. Provider admins can set an employee identifier on the Employee Details tab of the user profile. <br />Note: This method is only available to provider users with admin access.

get/employees/{employeeId}/users

Request

Path parameters

employeeIdstring required

Non-unique identifier of a provider user.

Response

Provider users with the specified employee ID are in the response.

Idinteger

Unique user identifier.

SubscriberIdinteger

Unique subscriber ID.

UserNamestring

Username of the user.<br /> • For subscriber users, the username appears as User Id on the "General Info" tab of the user profile page.<br /> • For provider users, the username is listed as UserID under "Access" on the "General" tab of the user profile page.

FullNamestring

Full name of the user.<br /> • For subscriber users, the full name appears as User Name on the "General Info" tab of the user profile page.<br /> • For provider users, you can see their first and last name under "Basic" on the "General" tab of the user profile page.

Emailstring

User’s email address.

PsmEmailstring

Email address through which a user can reset their password.

Disabledboolean

Defines if a user is deactivated.

IsLockedboolean

Defines if a user is locked.

Rolesstring[]

Secondary roles assigned to a subscriber user that determine their permissions and level of access to various Service Automation modules.

Permissionsstring[]

Permissions assigned to a subscriber user that determine whether they have full or read-only access to various Service Automation modules.

UserType'Corporate' | 'Dashboard' | 'ServiceChannel'

Subscriber user type defining their level of access to ServiceChannel:<br /> • Corporate — a user can work in Service Automation.<br /> • Dashboard — a user can only access the dashboard assigned to them.<br />0 is returned for provider users.

FeedRolestring

Changes

No recorded changes to this operation across all 1 revision of this API.