List support tickets for the caller's organization

Returns customer-safe status for tickets belonging to the caller's organization. Scoped to the caller's org_id. Supports optional ticket reference and status filters.

get/support/tickets

Request

  • Base URL: https://sendinel.ai/api/v1
  • URL: https://sendinel.ai/api/v1/support/tickets
  • Auth: one of:
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://sendinel.ai/oauth/authorize, token URL https://sendinel.ai/oauth/token)

Query parameters

ticketstring

Filter to a single ticket by SND number or integer ID (e.g. SND-1015 or 1015)

statusstring

Filter tickets by status (e.g. open, in_progress, closed)

limitinteger
offsetinteger

Response

List of support tickets

Changes

No recorded changes to this operation across all 1 revision of this API.