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Ticketing System API
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Schema
Checked 28m ago · Updated 1mo ago
Details
Filter operations
get
List all tickets
post
Create a new ticket
get
Get a single ticket by ID
delete
Delete a ticket by ID
patch
Update a ticket by ID
get
List all comments
post
Create a new comment
get
Get a single comment by ID
delete
Delete a comment by ID
patch
Update a comment by ID
get
List all files
post
Create a new file
get
Get a single file by ID
delete
Delete a file by ID
get
Download a file by ID
get
List all links
post
Create a new link
get
Get a single link by ID
delete
Delete a link by ID
patch
Update a link by ID
get
List all tasks
post
Create a new task
get
Get a single task by ID
delete
Delete a task by ID
patch
Update a task by ID
get
List all timeline items
post
Create a new timeline item
get
Get a single timeline item by ID
delete
Delete a timeline item by ID
patch
Update a timeline item by ID
get
List all reactions
post
Create a new reaction
get
Get a single reaction by ID
delete
Delete a reaction by ID
patch
Update a reaction by ID
get
List all types
post
Create a new type
get
Get a single type by ID
delete
Delete a type by ID
patch
Update a type by ID
get
List all users
post
Create a new user
get
Get a single user by ID
delete
Delete a user by ID
patch
Update a user by ID
get
List all groups for a user
post
Add a group to a user
get
List all permissions for a user
delete
Remove a group from a user
get
List all groups
post
Create a new group
get
Get a single group by ID
delete
Delete a group by ID
patch
Update a group by ID
get
List all parent groups for a group
post
Add a parent group to another group
get
List all child groups for a group
get
List all users for a group
get
List all permissions for a group
delete
Remove a parent group from another group
get
List all webhooks
post
Create a new webhook
get
Get a single webhook by ID
delete
Delete a webhook by ID
patch
Update a webhook by ID
get
Get dashboard summary counts
get
Get sidebar data
get
Search tickets with full join data
get
Get system settings
post
Update system settings
get
Get the configuration
Create a new reaction
post
/reactions
Request body
NewReaction
required
name
string
required
action
string
required
actiondata
object
required
trigger
string
required
triggerdata
object
required
Response
Reactions created
Reaction
required
id
string
required
name
string
required
action
string
required
actiondata
object
required
trigger
string
required
triggerdata
object
required
created
string
date-time
required
updated
string
date-time
required
Changes