EscalateMyAgent — acknowledge or resolve an incident

Records a bearer operator acknowledgement or resolution without storing notes or contact information.

post/v1/escalations/public/act

Request

  • Base URL: https://api.scrubmytext.com
  • URL: https://api.scrubmytext.com/v1/escalations/public/act
  • Auth: none declared

Request body

escalation_idstring required
tokenstring required
operation'acknowledge' | 'resolve' required

Response

Updated escalation state

Changes

No recorded changes to this operation across all 1 revision of this API.