Business Products

Create a product knowledge item

Requires the product:update scope. Creates a new product-level knowledge item.

post/v3/products/{product_id}/knowledge-items

Request

astring required

Answer text (max 3000 chars)

positioninteger

Display position (0-indexed)

qstring required

Question text (max 255 chars)

Created knowledge item

astring

Answer text (max 3000 chars)

idstring uuid

Knowledge item ID (UUIDv7)

inserted_atstring date-time

Creation timestamp

positioninteger

Display position (0-indexed)

product_idinteger

Product ID

qstring

Question text (max 255 chars)

updated_atstring date-time

Last update timestamp

variant_idinteger nullable

Variant ID (null for product-level items)

No recorded changes to this operation across all 14 revisions of this API.