Support Tickets

File a support ticket

Changed on

File a support ticket or feature request with Sazabi support. The requester is the authenticated person; replies arrive in the dashboard support widget and by email.

post/support-tickets

Request

  • Base URL: https://api.sazabi.com/v1
  • URL: https://api.sazabi.com/v1/support-tickets
  • Auth: none declared

Request body

organizationIdstring

Organization the ticket is filed for. Auto-filled from CLI and SDK context when omitted.

projectIdstring uuid

Project the ticket is about. Auto-filled from CLI and SDK context when omitted; optional.

threadIdstring uuid

Thread the ticket came out of. Must belong to the same organization and project; its URL is added to the ticket.

featureRequestboolean

Whether the ticket asks for a capability Sazabi lacks. Filed as an explicit feature request for the support team; otherwise the support desk classifies the ticket itself.

titlestring required

One-line summary.

bodystring required

Ticket body in markdown. Sazabi appends organization, project, and thread context.

Response

OK

Changes

  • 67ebcc58e856Revision changes
    • breaking

      removed the required property / from the response with the status

    • warning

      removed the request property

    • info

      added the new optional request property

    • info

      added the required property / to the response with the status

  • 5d3fb365a36bRevision changes
    • info

      endpoint added