SAsaleshandy
unibox

List email reply categories

Returns the list of reply categories used to classify inbound emails in the unified inbox (Unibox). Each category has a unique key, a display name, a sentiment (Positive, Negative, or Neutral), and a flag indicating whether it is a system default category or a custom one.

get/v1/unibox/categories

Request

Response

Unibox categories fetched successfully

unknown required

Example response

{
  "message": "Unibox categories fetched successfully",
  "payload": [
    {
      "key": "uncategorized",
      "name": "Uncategorized",
      "isDefault": true,
      "sentiment": "3"
    },
    {
      "key": "interested",
      "name": "Interested",
      "isDefault": true,
      "sentiment": "1"
    },
    {
      "key": "not_interested",
      "name": "Not Interested",
      "isDefault": true,
      "sentiment": "2"
    },
    {
      "key": "meeting_booked",
      "name": "Meeting Booked",
      "isDefault": true,
      "sentiment": "1"
    },
    {
      "key": "out_of_office",
      "name": "Out of Office",
      "isDefault": true,
      "sentiment": "3"
    },
    {
      "key": "closed",
      "name": "Closed",
      "isDefault": true,
      "sentiment": "1"
    },
    {
      "key": "not_now",
      "name": "Not Now",
      "isDefault": true,
      "sentiment": "2"
    },
    {
      "key": "do_not_contact",
      "name": "Do Not Contact",
      "isDefault": true,
      "sentiment": "2"
    }
  ]
}

Changes

No recorded changes to this operation across all 4 revisions of this API.