ROroarkhq
Customer Flow

Duplicate a customer flow

Changed on

Deep-copies a flow into a new project-owned flow. The copy carries the source's description, branching mode, linked agents, flow-level expectations and flow-owned metrics. A scripted flow copies its whole step graph; an improv flow copies its variants (personas, briefs, expectations). Duplicating a Roark-managed flow is how you customise it. Voicemail flows are Roark-managed and cannot be duplicated.

post/v1/customer-flow/{flowId}/duplicate

Request

  • Base URL
    https://api.roark.ai
  • URL
    https://api.roark.ai/v1/customer-flow/{flowId}/duplicate
  • Auth
    HTTP bearer

Path parameters

flowIdstring uuid required

Request body

titlestring

Title for the copy. Defaults to "Copy of" the source flow.

agentIdsstring[]

Agents to link on the copy. Omit to carry the source flow's agents over. Required when the source is a Roark-managed flow with no agents of its own.

Example request

{
  "title": "Reschedule an appointment (v2)"
}

Response

The duplicated customer flow

Example response

{
  "data": {
    "happyPath": {
      "personaOverride": {
        "backstoryPrompt": "A busy professional calling during lunch break",
        "properties": {
          "age": 35,
          "zipCode": "94105",
          "occupation": "Software Engineer"
        },
        "phoneNumber": "+19312830919"
      }
    },
    "edgeCases": [
      {
        "personaOverride": {
          "backstoryPrompt": "A busy professional calling during lunch break",
          "properties": {
            "age": 35,
            "zipCode": "94105",
            "occupation": "Software Engineer"
          },
          "phoneNumber": "+19312830919"
        }
      }
    ]
  }
}

Changes

  • f747fc3e482cRevision changes
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      added the required property //// to the response with the status

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      added the required property ///// to the response with the status

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      added the required property //// to the response with the status

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      added the required property ///// to the response with the status

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      added the required property //// to the response with the status

    • info

      added the required property ///// to the response with the status

  • e32b31fc8f98Revision changes
    • info

      added the optional property ///// to the response with the status

    • info

      added the optional property ////// to the response with the status

    • info

      added the optional property ////// to the response with the status

    • info

      added the optional property ///// to the response with the status

    • info

      added the optional property /////// to the response with the status

    • info

      added the optional property ////// to the response with the status

    • info

      added the optional property ///// to the response with the status

    • info

      added the optional property ////// to the response with the status