Call

List call metrics

Fetch all call-level metrics for a specific call, including both system-generated and custom metrics. Only returns rows from the latest metric-collection job per metric — if the same metric has been recomputed, prior runs are excluded and remain in the metric history. By default returns only successfully computed metrics; pass ?status=all to also include rows that resolved as NOT_APPLICABLE / DATA_MISSING / ERROR (the value field is omitted on those entries — check captureStatus).

get/v1/call/{callId}/metrics

Path parameters

callIdstring required

Query parameters

flattenstring

Whether to return a flat list instead of grouped by metric definition (default: false)

status'success' | 'all'

Filter metrics by capture status. success (default) returns only successfully computed metrics — backwards-compatible with the historical behavior. all also returns NOT_APPLICABLE / DATA_MISSING / ERROR rows (with value omitted), so clients can distinguish "still computing" from "computed but no value" and exit retry loops correctly.

Response

Call-level metrics for a specific call

Changes

Changed in 1 of the 105 revisions of this API.5163

Aug 17, 2026887b091b3d815163See the full diff
- ▲
  the data/items/values/items/ response's property type/format changed from object/ to / for status 200
  response-property-type-changed
- ▲
  removed the required property data/items/values/items/computedAt from the response with the 200 status
  response-required-property-removed
- ▲
  removed the required property data/items/values/items/confidence from the response with the 200 status
  response-required-property-removed
- ▲
  removed the required property data/items/values/items/context from the response with the 200 status
  response-required-property-removed
- ▲
  removed the required property data/items/values/items/value from the response with the 200 status
  response-required-property-removed
- ●
  removed the optional property data/items/values/items/fromSegment from the response with the 200 status
  response-optional-property-removed
- ●
  removed the optional property data/items/values/items/participantRole from the response with the 200 status
  response-optional-property-removed
- ●
  removed the optional property data/items/values/items/policyIds from the response with the 200 status
  response-optional-property-removed
- ●
  removed the optional property data/items/values/items/segment from the response with the 200 status
  response-optional-property-removed
- ●
  removed the optional property data/items/values/items/toSegment from the response with the 200 status
  response-optional-property-removed
- ●
  removed the optional property data/items/values/items/valueReasoning from the response with the 200 status
  response-optional-property-removed
- ●
  added the new conflict enum value to the type response property for the response status 401
  response-property-enum-value-added
- ●
  added the new conflict enum value to the type response property for the response status 403
  response-property-enum-value-added
- ●
  added the new conflict enum value to the type response property for the response status 404
  response-property-enum-value-added
- ●
  added the new conflict enum value to the type response property for the response status 429
  response-property-enum-value-added
- ●
  added the new conflict enum value to the type response property for the response status 500
  response-property-enum-value-added
- ●
  added the new payment_required enum value to the type response property for the response status 401
  response-property-enum-value-added
- ●
  added the new payment_required enum value to the type response property for the response status 403
  response-property-enum-value-added
- ●
  added the new payment_required enum value to the type response property for the response status 404
  response-property-enum-value-added
- ●
  added the new payment_required enum value to the type response property for the response status 429
  response-property-enum-value-added
- ●
  added the new payment_required enum value to the type response property for the response status 500
  response-property-enum-value-added
- ○
  added the new optional query request parameter status
  new-optional-request-parameter
- ○
  added subschema #1: Standard metric value subschema #2: Property verification metric value to the data/items/values/items/ response property anyOf list for the response status 200
  response-property-any-of-added
- ○
  added the required property data/items/slug to the response with the 200 status
  response-required-property-added
This revision also has 1 change that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

Full history