tags
List all call tags
Changed onRetrieves all tags defined for your team. Tags are labels that can be attached to calls for categorization and reporting purposes (e.g., "support", "sales", "follow-up"). Tags are team-wide — all users share the same tag set. The total count is in the list_count field.
Permission: IVRs Read required.
Monitoring: Not needed. All team tags are returned regardless of the Monitoring flag.
get/tags
Request
- Base URLhttps://public-api.ringover.com/v2
- URLhttps://public-api.ringover.com/v2/tags
- AuthAPI key in header Authorization
Response
Successful operation — returns the list of tags.
Example response
{
"list_count": 1,
"list": [
{
"tag_id": 123,
"name": "mytag",
"color": "ff6b6b",
"description": "my tag description",
"creation_date": "2018-08-12T12:12:40.53Z"
}
]
}Changes
- breaking
the
//response's property format changed fromdatetodate-timefor status - info
api operation id
getTagswas added
- breaking