RHrhinoartisan
Fulfillment

Report an incident

Changed on

rework, resize, damage, lost or other. With reopen_production the order goes back to the workshop with a rework job for the line (or every piece).

post/v3/fulfillment/orders/{id}/incidents

Request

Path parameters

idinteger required

Request body

type'rework' | 'resize' | 'damage' | 'lost' | 'other' required
descriptionstring required
line_idinteger nullable
reopen_productionboolean

Response

The order

idinteger
numberstring
status'draft' | 'quote' | 'ordered' | 'in_production' | 'ready' | 'shipped' | 'delivered' | 'cancelled'
currencystring
subtotalnumber
tax_namestring nullable
tax_ratenumber

Percentage

tax_includedboolean

Line prices already include the tax

tax_amountnumber
totalnumber
paid_amountnumber
balancenumber
notesstring nullable
previewstring nullable

First piece photo (list only)

lines_countinteger
allowed_transitionsstring[]
can_produceboolean

Every design line has a manufacturer frozen

created_atstring date-time
confirmed_atstring date-time nullable
expected_delivery_atstring date nullable
valid_untilstring date nullable

Quote validity

expiredboolean

A quote past its validity

sent_atstring date-time nullable

Last time it was emailed to the client

shipping_carrierstring nullable
shipping_trackingstring nullable
shipping_addressstring nullable
shipped_atstring date-time nullable
delivered_atstring date-time nullable
cancelled_atstring date-time nullable
updated_atstring date-time

Example response

{
  "number": "ORD-2026-00001"
}

Changes