Get Help Center Article

Changed on Oct 7, 2026

Get a help center article by its ID

Authentication

This endpoint accepts any one of the following token types:

Company-scoped access token (OAuth2AuthorizationCode) — obtained through the Authorization Code flow or the Refresh Token flow. See Authentication for partners.
Client credentials access token (OAuth2ClientCredentials) — obtained through the Client Credentials flow or the Refresh Token flow. See Authentication for partners.

Scopes

Category	Read only Scope	Write only Scope (read access implicit)
Manage company resources (company_admin)	View help articles (help_center_article:read)	-

get/v1/help-center-articles/{id}

Request

Base URL: https://gateway.remote.com
URL: https://gateway.remote.com/v1/help-center-articles/{id}
Auth: OAuth 2 (authorization code, authorization URL /auth/oauth2/authorize, token URL /auth/oauth2/token, scopes: https://gateway.remote.com/company.manage, help_center_article:read, company_admin, all:write, all:read) and OAuth 2 (client credentials, token URL /auth/oauth2/token, scopes: https://gateway.remote.com/company.manage, help_center_article:read, company_admin, all:write, all:read)

Path parameters

idinteger required

Help Center Article Zendesk ID

Response

Success

Example response

{
  "data": {
    "help_center_article": {
      "body": "Help Center Article Body",
      "html_url": "https://www.example.com",
      "title": "Help Center Article",
      "zendesk_id": 12345679
    }
  }
}

Changes

Oct 7, 202609a7e24e0df5 Revision changes
- info
  the security scope company_admin was added to the endpoint's security scheme OAuth2AuthorizationCode
- info
  the security scope company_admin was added to the endpoint's security scheme OAuth2ClientCredentials
- info
  the security scope company_management was removed from the endpoint's security scheme OAuth2AuthorizationCode
- info
  the security scope company_management was removed from the endpoint's security scheme OAuth2ClientCredentials
Oct 6, 20269410f5f18a91 Revision changes
- info
  the security scope company_management was added to the endpoint's security scheme OAuth2AuthorizationCode
- info
  the security scope company_management was added to the endpoint's security scheme OAuth2ClientCredentials
- info
  the security scope company_admin was removed from the endpoint's security scheme OAuth2AuthorizationCode
- info
  the security scope company_admin was removed from the endpoint's security scheme OAuth2ClientCredentials

Operation history