Recap

Correct transcript speaker roles

Tenant-scoped correction of Recap speaker roles. Requires recap:read and the Recap add-on. Marks each edited utterance as a customer correction; does not rename upstream carriers.

post/v1/recap/calls/{call_id}/transcript/roles

Request

  • Base URL: https://api.pyai.com
  • URL: https://api.pyai.com/v1/recap/calls/{call_id}/transcript/roles
  • Auth: one of:
    • HTTP bearer
    • API key in header x-api-key

Path parameters

call_idstring required

Request body

Response

Updated recap detail

objectstring
call_idstring
pack_idstring
status'pending' | 'processing' | 'complete' | 'failed'
call_duration_snumber nullable
created_atinteger
completed_atinteger nullable
sourcestring nullable

Call origin, for example external.

headlinestring nullable

Best available summary headline for list and tracking views.

customer_namestring nullable
call_direction'inbound' | 'outbound' nullable
errorstring nullable
crm_write_statusstring nullable

Example response

{
  "object": "recap.call"
}

Changes

No recorded changes to this operation across all 2 revisions of this API.