Unsubscribe a contact
Changed onDeprecated. Use PATCH /v1/contacts/{id} with email_consent: "unsubscribed" instead. This endpoint will be removed in a future release.
Globally unsubscribe a contact from all email marketing.
If the contact is already unsubscribed, this endpoint returns successfully without making changes.
Responses include Deprecation: true and a Link header pointing to migration documentation.
Required scope: contacts_write
Request
- Base URLhttps://api.privy.com/v1
- AuthHTTP bearer
Path parameters
The contact's unique identifier (returned as id in contact responses). Ids are opaque cus_-prefixed strings — a numeric id from a Privy dashboard URL is not a valid API id and will 404; list contacts, or look the contact up by ?email= or ?phone_number=, instead.
Headers
Target a subaccount instead of the main connected account. Pass a subaccount id from get_account's subaccounts list. Only direct subaccounts of the connected account are reachable — omit this for the main account itself.
Request body
Example request
{
"reason": "Contact requested removal from mailing list"
}Response
Contact unsubscribed successfully.
Example response
{
"data": {
"id": "cus_a1b2c3d4e5f6g7h8",
"first_name": "Jane",
"last_name": "Doe",
"email": "jane@example.com",
"email_consent": "subscribed",
"email_consent_at": "2025-03-20T14:22:00Z",
"phone_number": "+15551234567",
"sms_consent": "subscribed",
"sms_consent_at": "2025-03-20T14:22:00Z",
"source": "csv",
"source_type": "import",
"imported": true,
"import_ids": [
"im_k2R5m8Q"
],
"tags": [
"vip",
"repeat-buyer"
],
"custom_fields": {
"loyalty_tier": "gold",
"referral_code": "JANE2024"
},
"created_at": "2025-01-15T10:30:00Z",
"updated_at": "2025-03-20T14:22:00Z"
}
}Changes
- warning
added the new
forbiddenenum value to the/response property for the response status - warning
added the new
forbiddenenum value to the/response property for the response status - warning
added the new
forbiddenenum value to the/response property for the response status - warning
added the new
forbiddenenum value to the/response property for the response status - warning
added the new
segment_builder_requiredenum value to the/response property for the response status - warning
added the new
segment_builder_requiredenum value to the/response property for the response status - warning
added the new
segment_builder_requiredenum value to the/response property for the response status - warning
added the new
segment_builder_requiredenum value to the/response property for the response status
- warning
- info
endpoint added
- info