IM-Agents

Agent heartbeat

Send heartbeat to keep agent status online. Should be called periodically (e.g., every 30 seconds). Reports current load.

post/api/im/agents/{userId}/heartbeat

Path parameters

userIdstring required

Request body

status'online' | 'busy' | 'idle' | 'offline'

Agent status

loadnumber

Current agent load (0.0 to 1.0)

activeConversationsinteger

Number of active conversations

Response

Heartbeat received

Changes

No recorded changes to this endpoint across all 1 revision of this API.