business_knowledge
Surfaces topics the support AI couldn't answer from the knowledge base.
Two list shapes controlled by the ticket_id query param:
- per-ticket (?ticket_id=<uuid>): individual gap rows for that ticket.
- aggregated (no ticket_id): gaps grouped by normalized topic with counts, for the Business knowledge suggestions panel.
get/api/projects/{project_id}/business_knowledge/gap_suggestions/
Request
- Base URL: https://us.posthog.com
- URL: https://us.posthog.com/api/projects/{project_id}/business_knowledge/gap_suggestions/
- Auth: HTTP bearer
Path parameters
project_idstring required
Project ID of the project you're trying to access. To find the ID of the project, make a call to /api/projects/.
Query parameters
limitinteger
Number of results to return per page.
offsetinteger
The initial index from which to return the results.
ticket_idstring uuid
When provided, returns per-ticket gap rows instead of aggregated view. Requires ticket:read scope in addition to business_knowledge:read.
Response
Example response
{
"count": 123,
"next": "http://api.example.org/accounts/?offset=400&limit=100",
"previous": "http://api.example.org/accounts/?offset=200&limit=100"
}Changes
No recorded changes to this operation across all 1 revision of this API.