accounts

get/api/projects/{project_id}/accounts/{id}/support_tickets/

Request

  • Base URL: https://us.posthog.com
  • URL: https://us.posthog.com/api/projects/{project_id}/accounts/{id}/support_tickets/
  • Auth: HTTP bearer

Path parameters

idstring required

A UUID string identifying this account.

project_idstring required

Project ID of the project you're trying to access. To find the ID of the project, make a call to /api/projects/.

Response

idstring required

UUID of the support ticket.

ticket_numberinteger required

Human-readable ticket number.

statusstring required

Current status of the ticket (e.g. 'new', 'open').

last_message_atstring date-time nullable required

When the most recent message was sent on this ticket.

last_message_textstring nullable required

Truncated preview of the most recent message.

deep_linkstring required

Absolute URL to open this ticket in the app.

created_atstring date-time required

When the ticket conversation started.

started_bystring required

Display name of the customer who started the ticket.

distinct_idstring required

Distinct ID of the customer who started the ticket.

Changes

No recorded changes to this operation across all 1 revision of this API.