Tickets

Show a ticket | Mostra un ticket

Changed on
get/student/tickets/{ticketId}

Request

Path parameters

ticketIdinteger required

Response

The request has succeeded.

Example response

{
  "data": {
    "id": 1145890,
    "subject": "Sostituzione esame in piano carriera",
    "message": "Buongiorno, vi contatto per sostituire A con B",
    "hasAttachments": true,
    "needsFeedback": true,
    "unreadCount": 2,
    "createdAt": "2022-08-31T14:00:00Z",
    "updatedAt": "2022-08-31T14:00:00Z",
    "replies": [
      {
        "id": 1145890,
        "message": "Non si può fare.",
        "isFromAgent": true,
        "agentId": 351,
        "isRead": true,
        "createdAt": "2022-08-31T14:00:00Z",
        "attachments": []
      }
    ],
    "attachments": [
      {
        "id": 0,
        "filename": "screenshot.png",
        "mimeType": "image/png",
        "sizeInKiloBytes": 305
      }
    ],
    "providedFeedback": {
      "rating": 3,
      "createdAt": "2022-08-31T14:00:00Z"
    }
  }
}

Changes