Customers

Create a customer request

Log a customer request and link the work items that deliver it.

post/workspaces/{workspace_slug}/customers/{customer_id}/requests/

Request

  • Base URL: https://api.plane.so/api/v1
  • URL: https://api.plane.so/api/v1/workspaces/{workspace_slug}/customers/{customer_id}/requests/
  • Auth: one of:
    • API key in header X-API-Key
    • HTTP bearer
    • OAuth 2 (authorization code, authorization URL https://api.plane.so/auth/o/authorize-app/, token URL https://api.plane.so/auth/o/token/; client credentials, token URL https://api.plane.so/auth/o/token/, scopes: customers.requests:write)

Path parameters

workspace_slugstring required

Workspace identifier from the workspace URL. In https://app.plane.so/my-team/projects/ it is my-team.

customer_idstring uuid required

The customer the request belongs to.

Request body

namestring required
description_htmlstring
linkstring uri

Where the request came from, e.g. a support ticket.

work_item_idsstring[]

Response

The created customer request.

idstring uuid required
namestring required
description_htmlstring nullable
linkstring uri nullable
customer_idstring uuid
work_item_idsstring[]
created_atstring date-time
updated_atstring date-time

Changes

No recorded changes to this operation across all 1 revision of this API.