user_idinteger nullable
The rep who owns the call. Null until a leg resolves to a user.
note_idinteger nullable
The activity note this call was logged against, when it matched a contact.
statusstring
Lifecycle state of the call.
direction'incoming' | 'outgoing'
Whether the call was placed or received.
answered_bystring nullable
Who or what picked up, when the provider reports it (e.g. a human or voicemail).
connected_tostring nullable
Which endpoint the rep was connected on, e.g. the browser or a mobile device.
from_numberstring nullable
to_numberstring nullable
E.164 destination number.
party_type'Person' | 'Company' | 'User' | 'Deal' | 'null' nullable
The matched record type, when the call was matched. User is a teammate-to-teammate call; Deal is a number held on a deal's phone custom field.
party_idinteger nullable
Id of the matched record, paired with party_type.
started_atstring nullable
answered_atstring nullable
When the far end actually connected. Null for an unanswered call.
duration_secondsinteger nullable
recording_statusstring nullable
Whether a recording was captured. Recording audio is not served by this API; it is available on the associated note as a document.
call_outcome_idinteger nullable
The outcome the rep selected for this call.
transferred_to_call_log_idinteger nullable
The call this one was transferred to, if any.
transferred_from_call_log_idinteger nullable
The call this one was transferred from, if any.