Support

Create a support case

Reachable for suspended/terms-pending/deleting accounts. app is re-authorized server-side. includeLogExcerpt records explicit consent and requires includeDiagnostics; the excerpt is redacted and capped. Rate-limited per user.

post/support/tickets

Request

  • Base URL: https://api.percher.run
  • URL: https://api.percher.run/support/tickets
  • Auth: HTTP bearer

Request body

titlestring required
category'technical' | 'question' | 'account_billing' | 'suggestion' required
descriptionstring required
expectedBehaviorstring
actualBehaviorstring
reproductionStepsstring
appstring

App name or id the case concerns (optional).

includeDiagnosticsboolean
includeLogExcerptboolean

Response

Case created

Example response

{
  "ticket": {
    "displayNumber": "SUP-7K4M2P"
  }
}

Changes

No recorded changes to this operation across all 1 revision of this API.