Webhooks Events

Custom Review Reply Created

This event is triggered when a reply is written in Partoo on a review created for a custom review partner.

postWebhookcustomReplyCreated

Payload

type'custom_reply_created'

Example payload

{
  "payload": {
    "org_id": 42,
    "business_id": "5409c35a97bbc544d8e26737",
    "partner_slug": "my_partner",
    "review_external_id": "mp-review-8f21c0",
    "reply": {
      "content": "Merci pour votre retour, à très bientôt !",
      "date": "2026-09-16T09:04:55+02:00",
      "update_date": "2026-09-16T09:04:55+02:00",
      "author_name": "Camille Durand"
    }
  }
}

Response

Return a 200 status to indicate that the event was properly received

Changes

Webhooks have no change history: a webhook is keyed by its event name rather than a path and method, so no recorded change can name it.