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ticketing/comments

Create Comments

Create Comments in any supported Ticketing software

post/ticketing/comments

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Request body

bodystring nullable required

The body of the comment

html_bodystring nullable

The html body of the comment

is_privateboolean nullable

The public status of the comment

creator_typestring nullable

The creator type of the comment. Authorized values are either USER or CONTACT

ticket_idstring nullable

The UUID of the ticket the comment is tied to

contact_idstring nullable

The UUID of the contact which the comment belongs to (if no user_id specified)

user_idstring nullable

The UUID of the user which the comment belongs to (if no contact_id specified)

attachmentsstring[] nullable

The attachements UUIDs tied to the comment

Response

bodystring nullable required

The body of the comment

html_bodystring nullable

The html body of the comment

is_privateboolean nullable

The public status of the comment

creator_typestring nullable

The creator type of the comment. Authorized values are either USER or CONTACT

ticket_idstring nullable

The UUID of the ticket the comment is tied to

contact_idstring nullable

The UUID of the contact which the comment belongs to (if no user_id specified)

user_idstring nullable

The UUID of the user which the comment belongs to (if no contact_id specified)

attachmentsstring[] nullable

The attachements UUIDs tied to the comment

idstring nullable

The UUID of the comment

remote_idstring nullable

The id of the comment in the context of the 3rd Party

remote_dataobject nullable

The remote data of the comment in the context of the 3rd Party

created_atstring date-time nullable

The created date of the object

modified_atstring date-time nullable

The modified date of the object

Changes