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ticketing/attachments

Retrieve Attachments

Retrieve Attachments from any connected Ticketing software

get/ticketing/attachments/{id}

Path parameters

idstring required

id of the attachment you want to retrive.

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Response

file_namestring nullable required

The file name of the attachment

file_urlstring nullable required

The file url of the attachment

uploaderstring nullable required

The uploader's UUID of the attachment

ticket_idstring nullable

The UUID of the ticket the attachment is tied to

comment_idstring nullable

The UUID of the comment the attachment is tied to

field_mappingsobject nullable

The custom field mappings of the attachment between the remote 3rd party & Panora

idstring nullable

The UUID of the attachment

remote_idstring nullable

The id of the attachment in the context of the 3rd Party

remote_dataobject nullable

The remote data of the attachment in the context of the 3rd Party

created_atstring date-time nullable

The created date of the object

modified_atstring date-time nullable

The modified date of the object

Changes