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ticketing/users

Retrieve Users

Retrieve Users from any connected Ticketing software

get/ticketing/users/{id}

Path parameters

idstring required

id of the user you want to retrieve.

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Response

namestring nullable required

The name of the user

email_addressstring nullable required

The email address of the user

teamsstring[] nullable

The teams whose the user is part of

account_idstring nullable

The account or organization the user is part of

field_mappingsobject nullable required

The custom field mappings of the user between the remote 3rd party & Panora

idstring nullable

The UUID of the user

remote_idstring nullable

The id of the user in the context of the 3rd Party

remote_dataobject nullable

The remote data of the user in the context of the 3rd Party

created_atstring date-time nullable

The created date of the object

modified_atstring date-time nullable

The modified date of the object

Changes