ticketing/comments

Create Comments

Create Comments in any supported Ticketing software

post/ticketing/comments

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Request body

bodystring required

The body of the comment

html_bodystring

The html body of the comment

is_privateboolean

The public status of the comment

creator_typestring

The creator type of the comment. Authorized values are either USER or CONTACT

ticket_idstring

The UUID of the ticket the comment is tied to

contact_idstring

The UUID of the contact which the comment belongs to (if no user_id specified)

user_idstring

The UUID of the user which the comment belongs to (if no contact_id specified)

attachmentsstring[]

The attachements UUIDs tied to the comment

Response

bodystring required

The body of the comment

html_bodystring

The html body of the comment

is_privateboolean

The public status of the comment

creator_typestring

The creator type of the comment. Authorized values are either USER or CONTACT

ticket_idstring

The UUID of the ticket the comment is tied to

contact_idstring

The UUID of the contact which the comment belongs to (if no user_id specified)

user_idstring

The UUID of the user which the comment belongs to (if no contact_id specified)

attachmentsstring[]

The attachements UUIDs tied to the comment

idstring

The UUID of the comment

remote_idstring

The id of the comment in the context of the 3rd Party

remote_dataobject required
created_atobject required
modified_atobject required

Changes