ticketing/contacts

Retrieve Contact

Changed on

Retrieve a Contact from any connected Ticketing software

get/ticketing/contacts/{id}

Request

  • Base URL
    https://api.panora.dev
  • URL
    https://api.panora.dev/ticketing/contacts/{id}
  • Auth
    API key in header x-api-key

Path parameters

idstring required

id of the contact you want to retrieve.

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Response

prev_cursorstring nullable required
next_cursorstring nullable required

Example response

{
  "data": [
    {
      "name": "Joe",
      "email_address": "joedoe@acme.org",
      "phone_number": "+33 6 50 11 11 10",
      "details": "Contact Details",
      "field_mappings": {
        "fav_dish": "broccoli",
        "fav_color": "red"
      },
      "id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
      "remote_id": "id_1",
      "remote_data": {
        "fav_dish": "broccoli",
        "fav_color": "red"
      },
      "created_at": "2024-10-01T12:00:00Z",
      "modified_at": "2024-10-01T12:00:00Z"
    }
  ]
}

Changes

  • ca213ae36b7fRevision changes
    • breaking

      the response property //// became nullable for the status

    • breaking

      the response property //// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became nullable for the status

    • breaking

      the response property /// became optional for the status

    • breaking

      the response property /// became optional for the status

    • breaking

      the response property /// became optional for the status

    • breaking

      the response property /// became optional for the status

    • breaking

      the /// response's property type changed from object to string, and format from no format to date-time for status

    • breaking

      the /// response's property type changed from object to string, and format from no format to date-time for status

    • info

      the endpoint scheme security bearer was removed from the API

  • 167edd5346ecRevision changes
    • breaking

      the /// response's property type changed from string to object, and format from date-time to no format for status

    • breaking

      the /// response's property type changed from string to object, and format from date-time to no format for status

    • info

      the endpoint scheme security bearer was added to the API

    • info

      the response property /// became required for the status

    • info

      the response property /// became required for the status

    • info

      the response property /// became required for the status

    • info

      the response property /// became required for the status