ticketing/contacts

Retrieve Contact

Retrieve a Contact from any connected Ticketing software

get/ticketing/contacts/{id}

Path parameters

idstring required

id of the contact you want to retrieve.

Query parameters

remote_databoolean

Set to true to include data from the original Ticketing software.

Headers

x-connection-tokenstring required

The connection token

Response

prev_cursorstring nullable required
next_cursorstring nullable required

Example response

{
  "data": [
    {
      "name": "Joe",
      "email_address": "joedoe@acme.org",
      "phone_number": "+33 6 50 11 11 10",
      "details": "Contact Details",
      "field_mappings": {
        "fav_dish": "broccoli",
        "fav_color": "red"
      },
      "id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
      "remote_id": "id_1",
      "remote_data": {
        "fav_dish": "broccoli",
        "fav_color": "red"
      },
      "created_at": "2024-10-01T12:00:00Z",
      "modified_at": "2024-10-01T12:00:00Z"
    }
  ]
}

Changes

Changed in 4 of the 18 revisions of this API.367

  • ca213ae36b7f171See the full diff
    • the response property allOf[PaginatedDto]/next_cursor became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[PaginatedDto]/prev_cursor became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/created_at became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/details became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/email_address became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/field_mappings became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/modified_at became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/name became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/phone_number became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/remote_data became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/remote_id became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/created_at became optional for the status 200

      response-property-became-optional

    • the response property allOf[subschema #2]/data/items/field_mappings became optional for the status 200

      response-property-became-optional

    • the response property allOf[subschema #2]/data/items/modified_at became optional for the status 200

      response-property-became-optional

    • the response property allOf[subschema #2]/data/items/remote_data became optional for the status 200

      response-property-became-optional

    • the allOf[subschema #2]/data/items/created_at response's property type/format changed from object/ to string/date-time for status 200

      response-property-type-changed

    • the allOf[subschema #2]/data/items/modified_at response's property type/format changed from object/ to string/date-time for status 200

      response-property-type-changed

    • the endpoint scheme security bearer was removed from the API

      api-security-removed

    This revision also has 5 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

    • the allOf[subschema #2]/data/items/created_at response's property type/format changed from string/date-time to object/ for status 200

      response-property-type-changed

    • the allOf[subschema #2]/data/items/modified_at response's property type/format changed from string/date-time to object/ for status 200

      response-property-type-changed

    • the endpoint scheme security bearer was added to the API

      api-security-added

    • the response property allOf[subschema #2]/data/items/created_at became required for the status 200

      response-property-became-required

    • the response property allOf[subschema #2]/data/items/field_mappings became required for the status 200

      response-property-became-required

    • the response property allOf[subschema #2]/data/items/modified_at became required for the status 200

      response-property-became-required

    • the response property allOf[subschema #2]/data/items/remote_data became required for the status 200

      response-property-became-required

    This revision also has 8 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

    • the response property allOf[PaginatedDto]/next_cursor became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[PaginatedDto]/prev_cursor became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/created_at became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/details became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/email_address became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/field_mappings became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/modified_at became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/name became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/phone_number became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/remote_data became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/remote_id became nullable for the status 200

      response-property-became-nullable

    • the response property allOf[subschema #2]/data/items/created_at became optional for the status 200

      response-property-became-optional

    • the response property allOf[subschema #2]/data/items/field_mappings became optional for the status 200

      response-property-became-optional

    • the response property allOf[subschema #2]/data/items/modified_at became optional for the status 200

      response-property-became-optional

    • the response property allOf[subschema #2]/data/items/remote_data became optional for the status 200

      response-property-became-optional

    • the allOf[subschema #2]/data/items/created_at response's property type/format changed from object/ to string/date-time for status 200

      response-property-type-changed

    • the allOf[subschema #2]/data/items/modified_at response's property type/format changed from object/ to string/date-time for status 200

      response-property-type-changed

    This revision also has 4 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

    • the endpoint scheme security bearer was removed from the API

      api-security-removed