accounting/accounts3

accounting/addresses2

accounting/attachments3

accounting/balancesheets2

accounting/cashflowstatements2

accounting/companyinfos2

accounting/contacts3

accounting/creditnotes2

accounting/expenses3

accounting/incomestatements2

accounting/invoices3

accounting/items2

accounting/journalentries3

accounting/payments3

accounting/phonenumbers2

accounting/purchaseorders3

accounting/taxrates2

accounting/trackingcategories2

accounting/transactions2

accounting/vendorcredits2

auth1

connections1

crm/companies3

crm/contacts3

crm/deals3

crm/engagements3

crm/notes3

crm/stages2

crm/tasks3

crm/users2

ecommerce/customers2

ecommerce/fulfillments2

ecommerce/orders3

ecommerce/products3

events1

fieldMappings6

filestorage/files3

filestorage/folders3

filestorage/groups2

filestorage/users2

linkedUsers5

marketingautomation/actions3

marketingautomation/automations3

marketingautomation/campaigns3

marketingautomation/contacts3

marketingautomation/emails2

marketingautomation/events2

marketingautomation/lists3

marketingautomation/messages2

marketingautomation/templates3

marketingautomation/users2

passthrough2

projects2

sync4

ticketing/accounts2

ticketing/attachments3

ticketing/collections2

ticketing/comments3

ticketing/contacts2

ticketing/tags2

ticketing/teams2

ticketing/tickets3

ticketing/users2

webhooks5

crm/contacts

Retrieve Contacts

Retrieve Contacts from any connected CRM

get/crm/contacts/{id}

Path parameters

idstring required

id of the contact you want to retrive.

Query parameters

remote_databoolean

Set to true to include data from the original CRM software.

Headers

x-connection-tokenstring required

The connection token

Response

first_namestring nullable required

The first name of the contact

last_namestring nullable required

The last name of the contact

user_idstring nullable

The UUID of the user who owns the contact

field_mappingsobject nullable

The custom field mappings of the contact between the remote 3rd party & Panora

idstring nullable

The UUID of the contact

remote_idstring nullable

The id of the contact in the context of the Crm 3rd Party

remote_dataobject nullable

The remote data of the contact in the context of the Crm 3rd Party

created_atstring date-time nullable

The created date of the object

modified_atstring date-time nullable

The modified date of the object

Example response

{
  "first_name": "John",
  "last_name": "Doe",
  "email_addresses": [
    {
      "email": "john.doe@example.com",
      "type": "WORK"
    }
  ],
  "phone_numbers": [
    {
      "phone": "1234567890",
      "type": "WORK"
    }
  ],
  "addresses": [
    {
      "street": "123 Main St",
      "city": "Anytown",
      "state": "CA",
      "zip": "12345",
      "country": "USA",
      "type": "WORK"
    }
  ],
  "user_id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
  "field_mappings": {
    "fav_dish": "broccoli",
    "fav_color": "red"
  },
  "id": "801f9ede-c698-4e66-a7fc-48d19eebaa4f",
  "remote_id": "id_1",
  "remote_data": {
    "fav_dish": "broccoli",
    "fav_color": "red"
  },
  "created_at": "2024-10-01T12:00:00Z",
  "modified_at": "2024-10-01T12:00:00Z"
}

Changes

Changed in 6 of the 18 revisions of this API.66813

Sep 20, 2024be3dc330edf36See the full diff
- ○
  removed the MOBILE enum value from the phone_numbers/items/phone_type response property for the response status 200
  response-property-enum-value-removed
- ○
  removed the PERSONAL enum value from the addresses/items/address_type response property for the response status 200
  response-property-enum-value-removed
- ○
  removed the PERSONAL enum value from the email_addresses/items/email_address_type response property for the response status 200
  response-property-enum-value-removed
- ○
  removed the WORK enum value from the addresses/items/address_type response property for the response status 200
  response-property-enum-value-removed
- ○
  removed the WORK enum value from the email_addresses/items/email_address_type response property for the response status 200
  response-property-enum-value-removed
- ○
  removed the WORK enum value from the phone_numbers/items/phone_type response property for the response status 200
  response-property-enum-value-removed
This revision also has 1 change that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog
Aug 5, 2024ca0fa45ebd058See the full diff
- ●
  added the new COMPANY enum value to the email_addresses/items/owner_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new CONTACT enum value to the email_addresses/items/owner_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new MOBILE enum value to the phone_numbers/items/phone_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new PERSONAL enum value to the addresses/items/address_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new PERSONAL enum value to the email_addresses/items/email_address_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new WORK enum value to the addresses/items/address_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new WORK enum value to the email_addresses/items/email_address_type response property for the response status 200
  response-property-enum-value-added
- ●
  added the new WORK enum value to the phone_numbers/items/phone_type response property for the response status 200
  response-property-enum-value-added
This revision also has 1 change that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog
Aug 5, 2024ca213ae36b7f321See the full diff
- ▲
  the response property addresses became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/address_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/city became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/country became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/owner_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/postal_code became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/state became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/street_1 became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/street_2 became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property created_at became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses/items/email_address became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses/items/email_address_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses/items/owner_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property field_mappings became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property first_name became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property id became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property last_name became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property modified_at became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers/items/owner_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers/items/phone_number became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers/items/phone_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property remote_data became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property remote_id became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property user_id became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property created_at became optional for the status 200
  response-property-became-optional
- ▲
  the response property field_mappings became optional for the status 200
  response-property-became-optional
- ▲
  the response property modified_at became optional for the status 200
  response-property-became-optional
- ▲
  the response property remote_data became optional for the status 200
  response-property-became-optional
- ▲
  the created_at response's property type/format changed from object/ to string/date-time for status 200
  response-property-type-changed
- ▲
  the modified_at response's property type/format changed from object/ to string/date-time for status 200
  response-property-type-changed
- ○
  the endpoint scheme security bearer was removed from the API
  api-security-removed
This revision also has 5 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog
Aug 5, 2024167edd5346ec25See the full diff
- ▲
  the created_at response's property type/format changed from string/date-time to object/ for status 200
  response-property-type-changed
- ▲
  the modified_at response's property type/format changed from string/date-time to object/ for status 200
  response-property-type-changed
- ○
  the endpoint scheme security bearer was added to the API
  api-security-added
- ○
  the response property created_at became required for the status 200
  response-property-became-required
- ○
  the response property field_mappings became required for the status 200
  response-property-became-required
- ○
  the response property modified_at became required for the status 200
  response-property-became-required
- ○
  the response property remote_data became required for the status 200
  response-property-became-required
This revision also has 8 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog
Aug 3, 20249d25bd589fe932See the full diff
- ▲
  the response property addresses became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/address_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/city became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/country became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/owner_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/postal_code became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/state became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/street_1 became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property addresses/items/street_2 became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property created_at became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses/items/email_address became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses/items/email_address_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property email_addresses/items/owner_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property field_mappings became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property first_name became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property id became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property last_name became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property modified_at became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers/items/owner_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers/items/phone_number became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property phone_numbers/items/phone_type became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property remote_data became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property remote_id became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property user_id became nullable for the status 200
  response-property-became-nullable
- ▲
  the response property created_at became optional for the status 200
  response-property-became-optional
- ▲
  the response property field_mappings became optional for the status 200
  response-property-became-optional
- ▲
  the response property modified_at became optional for the status 200
  response-property-became-optional
- ▲
  the response property remote_data became optional for the status 200
  response-property-became-optional
- ▲
  the created_at response's property type/format changed from object/ to string/date-time for status 200
  response-property-type-changed
- ▲
  the modified_at response's property type/format changed from object/ to string/date-time for status 200
  response-property-type-changed
This revision also has 4 changes that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog
Aug 1, 2024414c3e999e0b1See the full diff
- ○
  the endpoint scheme security bearer was removed from the API
  api-security-removed

Full history