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Agent Manual Dial (Basic authentication)

API to manually dial a customer number from the agent interface.

post/ca_apis/AgentManualDial

Request

  • Base URL
    https://{domainname}
  • URL
    https://{domainname}/ca_apis/AgentManualDial
  • Auth
    none declared. Required headers: apiKey, Content-Type

Headers

apiKeystring required

Provide the API key of your account.

Content-Typestring required

Request body

userNamestring required

CloudAgent account username

agentIDstring required

Agent ID initiating the manual dial

campaignNamestring required

Campaign name from which the call is initiated

customerNumberstring required

Customer phone number to dial

UCIDstring

Unique Call ID associated with the request

uuistring

User-to-User Information to be passed during the call

skipCustomerNumberValidationboolean

If passed as true, customer number validation will be skipped. By default, the value is false if not passed.

Response

Successful response

Changes

No recorded changes to this operation across all 1 revision of this API.