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Agent Authentication
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Schema
Checked 1mo ago · Updated 1mo ago
Details
Filter operations
Abandon Calls
1
Agent
3
post
Agent Login/Logout
post
Release Agent Phone Number
post
Change Agent State (Basic Auth)
AHT
1
Campaign
2
Chat Campaign
1
default
38
Disposition
1
Reports
1
SMS
1
Agent
Change Agent State (Basic Auth)
Change the state of an agent.
post
/ca_apis/changeAgentState
Headers
apiKey
string
Content-Type
string
Request body
object
required
userName
string
phoneName
string
state
string
agentId
string
pauseReason
string
Response
Successful response
Changes