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public

Get a conversation

Return one workspace-owned customer call conversation with transcript, summary, outcome, business names, and an access-controlled recording URL when available.

get/api/v1/public/conversations/{conversation_id}

Path parameters

conversation_idstring required

Response

Successful Response

idstring required
leadNamestring nullable required
agentNamestring nullable required
usecaseNamestring nullable required
statusstring nullable required
outcomestring nullable required
successfulboolean nullable required
startedAtstring date-time nullable required
durationSecondsinteger nullable required
appUrlstring required
leadPhonestring nullable required
summarystring nullable required
transcriptstring nullable required
recordingUrlstring nullable required
feedbackstring nullable required
ratingnumber nullable required
docsUrlstring required

Changes

Changed in 1 of the 16 revisions of this API.1