Calls

Get Call

Retrieve details of a specific call by its ID.

get/v1/call/{id}

Path parameters

idstring required

The unique identifier of the call

Response

Call details retrieved successfully

call_type'phonecall' | 'webcall' required

Type of call

from_numberstring required

Originating phone number

to_numberstring required

Destination phone number

direction'inbound' | 'outbound' required

Call direction

call_idstring required

Unique call identifier

agent_idstring required

Bot/agent identifier

call_status'registered' | 'ongoing' | 'ended' | 'error' required

Current call status

customer_idstring

Customer identifier

telephony_identifierobject

Telephony system identifiers

start_timestampinteger

Call start time (Unix timestamp)

end_timestampinteger

Call end time (Unix timestamp)

duration_msinteger

Call duration in milliseconds

transcriptobject[]

Call transcript

recording_urlstring

URL to call recording

latencyobject

Latency metrics

call_analysisobject

Post-call analysis data

call_costobject

Call cost information

Changes