OPopenmercantil
Support
User

Reply to a support ticket owned by the authenticated user

Changed on

Requires a fresh account session, X-CSRF-Token, ownership of the numeric ticket id and a non-closed ticket. The reply is persisted before best-effort notification. The JSON body is capped at 32 KiB and ticket contents are never exposed through the public MCP.

post/api/v1/support/ticket/{id}/reply

Request

Path parameters

idinteger required

Internal ticket id; ownership is revalidated server-side.

Headers

X-CSRF-Tokenstring required

Fresh token returned by GET /api/v1/user/me for this authenticated session.

Request body

bodystring required

Trimmed before the 5–10,000 character validation.

Response

Reply persisted

okboolean required

Changes