OPopenintake
Settings

Update Outbound Contact Windows

Changed on

Replace the weekday windows for each channel present in the payload.

A channel must carry all seven weekdays or none of them: that is what makes "no call rows" mean "never migrated" rather than "partially saved", which the legacy fallback depends on. Channels absent from the payload are left untouched, so the UI can save one section without knowing the other.

Times are in the firm's timezone, never cross midnight, and for call must sit inside the customer's allowed band (12:00-18:00, widening to 08:00-22:00 with the developer-only extended calling window). text has no bound.

skip_federal_holidays is written only when present, so windows: [] plus the flag saves just the flag.

put/settings/outbound-windows

Request

  • Base URL
    https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL
    https://api.openintake.ai/settings/outbound-windows
  • Auth
    none declared

Request body

skip_federal_holidaysboolean nullable

Set to turn calling on US federal holidays off (true) or back on (false). Omitted leaves it unchanged, so a windows-only save does not touch it

Response

Successful Response

boundsobject required

Allowed bounds per channel. call widens with the developer-only extended calling window flag; text is unbounded

timezonestring required

The firm's IANA timezone. Every time above is stated in it -- never in Eastern by convention and never in the browser's zone

text_sending_enabledboolean

Whether a text program is enabled: missed-call fallback or automatic LeadDocket questionnaire invitations. Sending still requires eligibility and configured text hours.

skip_federal_holidaysboolean

When true, no outbound calls go out on a US federal public holiday (actual or observed date, in the firm's timezone). Texts are unaffected

hours_follow_lead_timezoneboolean

When true, calling hours are judged in each lead's own time zone: the lead_call windows in the lead's zone, with the call windows (firm time) as the location-unknown fallback — and a lead who can't be called right now is texted immediately, so the text windows are not used

Changes

  • d61063451a04Revision changes
    • warning

      added the new lead_call enum value to the // response property for the response status

    • info

      added the new lead_call enum value to the request property //

    • info

      added the optional property to the response with the status

  • dbd6e3ee7afeRevision changes
    • info

      added the new optional request property

    • info

      added the optional property to the response with the status