Calls

Update Call Grading

Update a call's grading fields. Only fields provided in the request are updated. Requires developer authentication.

patch/calls/{call_id}/grading

Path parameters

call_idstring uuid required

quality_score'A' | 'B' | 'C' | 'F' nullable

Letter grade for call quality

quality_reasonstring nullable

Reason for the quality score

goal_accomplishedboolean nullable

Whether the call goal was achieved

goal_reasonstring nullable

Reason for the goal assessment

caller_hung_upboolean nullable

Whether the caller hung up

Successful Response

successboolean required

Whether the grading was updated successfully

grading_idstring uuid required

The ID of the updated grading