Outbound Leads

Cancel Outbound Lead Callbacks

Changed on

Stop the scheduled-callback ladder for a lead.

One-way: there is no re-enable. A lead whose ladder was cancelled only gets dialed again if someone queues a call by hand.

post/outbound-leads/{outbound_lead_id}/cancel-callbacks

Request

  • Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.openintake.ai/outbound-leads/{outbound_lead_id}/cancel-callbacks
  • Auth: none declared

Path parameters

outbound_lead_idstring uuid required

Response

Successful Response

outbound_lead_idstring uuid required
customer_idstring uuid required
statusstring required
first_namestring nullable
last_namestring nullable
phone_numberstring nullable
emailstring nullable
case_idstring uuid nullable
case_titlestring nullable
is_qualifiedboolean
qualification_summarystring nullable
inquiry_reasonstring nullable
lead_scorestring nullable
score_summarystring nullable

One-line compression of custom_score_output for the customer's scoring template variant

trigger_metadataobject nullable
call_statusstring nullable
has_callboolean
next_callback_atstring date-time nullable
callback_stageinteger nullable
callback_attemptsinteger nullable
created_atstring date-time required
updated_atstring date-time nullable

Changes