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NetSapiens

Set Netsapiens Extension Home Queue

Changed on

Pin (or unpin) which team an agent's calls are credited to.

Resolves the conflicts the PBX cannot: an agent in several team queues has no automatic answer. A pin is sticky — the daily sync carries it through instead of recomputing it.

put/netsapiens/queue-config/extensions/{extension}

Request

  • Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.openintake.ai/netsapiens/queue-config/extensions/{extension}
  • Auth: none declared

Path parameters

extensionstring required

Request body

home_queue_extensionstring nullable

Queue to credit this extension's calls to. Null clears the manual pick and lets the next sync resolve it automatically

Response

Successful Response

extensionstring required
display_namestring nullable
home_queue_extensionstring nullable
home_sourcestring nullable

direct | alias | manual — manual is never overwritten by a sync

candidate_queue_extensionsstring[]

Changes