Analytics

Get Chat Analytics

Changed on
get/analytics/chats

Request

  • Base URL: https://api.openintake.ai (the document declares no server; this is the origin it was published from)
  • URL: https://api.openintake.ai/analytics/chats
  • Auth: none declared

Query parameters

period'today' | '7d' | '30d' | '90d' | 'custom'
start_datestring date nullable

First local day (period=custom only)

end_datestring date nullable

Last local day, inclusive (period=custom only)

bucket'day' | 'week' | 'month' nullable

Override the default bucket size

customer_idstring uuid nullable

Developers only: the customer to view

Response

Successful Response

periodstring required
bucketstring required
timezonestring required
start_datestring date required
end_datestring date required

Inclusive last local day of the window

availableboolean required

Whether the firm had any chats in the window or the prior one

business_hours_configuredboolean required

False when after-hours uses the default Mon-Fri 9-5

Changes