ONoneloop-hq
analytics

Per-channel comparison of session volume and quality

Changed on
get/v1/analytics/sessions/by-channel

Request

Query parameters

start_datestring date required
end_datestring date required

Response

Successful Response

channelstring required
total_sessionsinteger required
resolved_sessionsinteger required
resolution_rate_pctnumber required
avg_resolution_minutesnumber required
escalated_sessionsinteger required
escalation_rate_pctnumber required

Changes

  • 5a5597ebb2d6Revision changes
    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status