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post
/v1/api/attendant/single-sign-on
Login transparente do Atendente
post
/TEMP/v1/api/auth
get-api-auth-token
post
/TEMP/v1/api/attendant/single-sign-on
single-sign-on
get
/TEMP/v1/api/attendant/not-in/department/{departmentId}
not-in-department
get
/TEMP/v1/api/attendant/:attendantId/departments
get-attendant-departments
get
/TEMP/v1/api/attendant/:attendantId/department
get-attendant-private-department
post
/TEMP/v1/api/attendant
create-attendant
get
/TEMP//v1/api/attendants
get-attendants
put
/TEMP/v1/api/attendant/{attendantId}/bind/departments
bind-departments-to-attendant
get
/TEMP/v1/api/attendant/:attendantId
get-attendant
put
/TEMP/v1/api/attendant/:attendantId
update-attendant
delete
/TEMP/v1/api/attendant/:attendantId
delete-attendant
get
/TEMP/v1/api/calls/department/:departmentId
get-calls-by-department
get
/TEMP/v1/api/calls/attendant/:attendantId
get-calls-by-attendant
get
/{{BASE_URL}}/v1/api/calls/customer/:customerId
get-calls-by-customer
get
/TEMP/v1/api/call/recording/:callId
get-recording-by-call-id
delete
/TEMP/v1/api/call/recordings
delete-recordings
get
/TEMP/v1/api/call/recording/{callId}/link
get-recording-url-by-call-id
get
/TEMP/v1/api/calls
get-calls
get
/TEMP/v1/api/call/:callId
get-call-by-id
get
/TEMP/v1/api/charts/periodic?startDate=&finalDate=&departments=§ors=
get-charts-periodic
get
/TEMP/v1/api/charts/time-series/csat-rating
get-charts-timeseries-csat
get
/TEMP/v1/api/charts/time-series/nps-rating
get-charts-timeseries-nps
get
/TEMPv1/api/charts/csat-rating
get-charts-csat
get
/TEMP/v1/api/charts/nps-rating
get-charts-nps
get
/TEMP/v1/api/charts/active-customers
get-charts-active-customers
get
/TEMP/v1/api/charts/departments/statistics
REVISAR get-charts-department-statistics
get
/TEMP/v1/api/charts/operation
get-charts-operation
get
/TEMP/v1/api/charts/statistics
REVISAR get-charts-statistics
get
/TEMP/v1/api/charts/ledger?departments=[]§ors=[]
get-charts-ledger
get
/TEMP/v1/api/charts/productivity
REVISAR get-charts-productivity
get
/TEMP/v1/api/charts/general-statistics
get-charts-general-statistics
get
/TEMP/v1/api/charts/average-call-volume-per-hour
get-charts-average-call-volume-per-hour
get
/TEMP/v1/api/company
get-company
put
/TEMP/v1/api/company/style
REVISAR update-company-style
put
/TEMP/v1/api/company/configs
REVISAR update-company-configs
get
/TEMP/v1/api/customers
get-customers
get
/TEMP/v1/api/customer/:customerId
get-customer-by-id
put
/TEMP/v1/api/department/:departmentId/bind/attendants
500 add-attendants-to-department
get
/TEMP/v1/api/department/:departmentId/bind/attendant/:attendantId
list-unassigned-departments-by-attendant-id
put
/TEMP/v1/api/department/:departmentId/bind/attendant/:attendantId
404 add-attendant-to-department
post
/TEMP/v1/api/department
create-department
get
/TEMP/v1/api/departments
list-departments
get
/TEMP/v1/api/department/:departmentId/attendants
list-department-attendants
get
/TEMP/v1/api/department/:departmentId
get-department-by-id
put
/TEMP/v1/api/department/:departmentId
update-department
delete
/TEMP/v1/api/department/:departmentId
REVISAR delete-department
put
/TEMP/v1/api/department/:departmentId/form
422 update-department-form
put
/TEMP/v1/api/department/:departmentId/settings
422 update-department-settings
put
/TEMP/v1/api/department/:departmentId/sector/:sectorId/bind
bind-sector-to-department
put
/TEMP/v1/api/department/:departmentId/sector/unbind
unbind-sector-from-department
put
/TEMP/v1/api/hook
422 update-hook
get
/TEMP/v1/api/hook/types
list-hook-types
post
/TEMP/v1/api/hook/:hookEvent/retry/call/:callId
resend-call-hook
post
/TEMP/v1/api/invite/department/:departmentId
create-invite
get
/TEMP/v1/api/invite/:inviteId
get-invite-by-id
get
/TEMP/v1/api/invites
list-invites
post
/TEMP/v1/api/invite/sms
422 send-invite-to-sms
post
/TEMP/v1/api/invite/whatsapp
422send-invite-to-whatsapp
post
/TEMP/v1/api/invite/email
422send-invite-to-email
get
/TEMP/v1/api/invite/:inviteId/status
update-invite-status
delete
/TEMP/v1/api/issue/:issueKey
404disable-issue
get
/TEMP/v1/api/queue/missed-calls
list-missed-calls
get
/TEMP/v1/api/queue/missed-calls/customer/:customerId
list-missed-calls-by-customer-id
get
/TEMP/v1/api/company/queue/missed-calls/department/:departmentId
list-missed-calls-by-department-id
get
/TEMP/v1/api/missed-call/:missedId
get-missed-call
get
/TEMP/v1/api/report/missed-calls?
422 get-report-missed-calls
get
/TEMP/v1/api/report/statistics
get-report-statistics
get
/TEMP/v1/api/report/customers
get-report-customers
get
/TEMP/v1/api/report/calls
get-report-interactions
get
/{{BASE_URL}}/v1/api/sectors
list-sectors
post
/TEMP/v1/api/sector
create-sector
get
/TEMP/v1/api/sector/:sectorId
get-sector-by-id
put
/TEMP/v1/api/sector/:sectorId
update-sector-by-id
delete
/TEMP/v1/api/sector/:sectorId
delete-sector-by-id
post
/TEMP/v1/api/tag
create-tag
put
/{{BASE_URL}}/v1/api/tag/:tagId
update-tag-by-id
get
/TEMP/v1/api/tags
list-tags
delete
/TEMP/v1/api/tag/:tagId
204 delete-tag-by-id
get
/TEMP/v1/api/tls/:crtType/upload
404 upload-certificate
put
/TEMP/v1/api/facial-biometrics/identity-check?file
404 identity-check
put
/TEMP/v1/api/facial-biometrics/face-match
404 face-match
post
/v1/api/auth
Client Credentials [Recomendado]
post
/v1/api/department
Criar departamento
get
/v1/api/department/{id}
Buscar um departamento
put
/v1/api/department/{id}
Editar departamento
delete
/v1/api/department/{id}
Deletar departamento
put
/v1/api/department/{id}/bind/attendants
Vincular atendentes
put
/v1/api/department/{departmentId}/unbind/attendant/{attendantId}
Desvincular vendedor
get
/v1/api/departments
Listar departamentos
get
/v1/api/department/{id}/attendants
Listar atendentes do departamento
put
/v1/api/department/{id}/sector/{sectorId}/bind
Vincular setor
get
/v1/api/department/{id}/statistics
Estatísticas em tempo real
put
/v1/api/department/{id}/sector/unbind
Desvincular setor
post
/v1/api/attendant
Criar atendente
get
/v1/api/attendant/{id}
Buscar um atendente
put
/v1/api/attendant/{id}
Editar atendente
delete
/v1/api/attendant/{id}
Deletar atendente
get
/v1/api/attendants
Listar atendentes
get
/v1/api/attendant/{id}/departments
Listar departamentos do atendente
get
/v1/api/attendant/not-in/department/{id}
Listar todos os atendentes que não estão em um departamento
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Changes to update-attendant
put
/TEMP/v1/api/attendant/:attendantId
Nov 3, 2026
89c4a530a05e
Revision changes
info
endpoint added