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Channel Connections

Update a channel connection

Update an existing channel connection by its unique identifier.

patch/v1/channel-connections/{identifier}

Path parameters

identifierstring required

The unique identifier of the channel connection

Request body

Example request

{
  "workspace": {
    "id": "T123456",
    "name": "Acme HQ",
    "botUserId": "U0123456789"
  },
  "auth": {
    "accessToken": "Workspace access token",
    "refreshToken": "Workspace refresh token",
    "expiresAt": "2026-06-15T12:00:00.000Z",
    "refreshTokenExpiresAt": "2026-09-15T12:00:00.000Z"
  }
}

Response

OK

identifierstring required

The unique identifier of the channel endpoint.

channel'in_app' | 'email' | 'sms' | 'chat' | 'push' | 'tool' nullable required

The channel type (email, sms, push, chat, etc.).

providerId'anypost' | 'emailjs' | 'mailgun' | 'mailjet' | 'mandrill' | 'nodemailer' | 'postmark' | 'sendgrid' | 'sendinblue' | 'ses' | 'netcore' | 'infobip-email' | 'resend' | 'plunk' | 'mailersend' | 'mailtrap' | 'clickatell' | 'outlook365' | 'novu-email' | 'sparkpost' | 'email-webhook' | 'braze' | 'novu-email-agent' | 'nexmo' | 'plivo' | 'sms77' | 'sms-central' | 'sns' | 'telnyx' | 'twilio' | 'gupshup' | 'firetext' | 'infobip-sms' | 'burst-sms' | 'bulk-sms' | 'isend-sms' | 'forty-six-elks' | 'kannel' | 'maqsam' | 'termii' | 'africas-talking' | 'novu-sms' | 'sendchamp' | 'generic-sms' | 'clicksend' | 'bandwidth' | 'messagebird' | 'simpletexting' | 'azure-sms' | 'ring-central' | 'brevo-sms' | 'eazy-sms' | 'mobishastra' | 'afro-message' | 'unifonic' | 'smsmode' | 'imedia' | 'sinch' | 'isendpro-sms' | 'cm-telecom' | 'ruach-sms' | 'fcm' | 'apns' | 'expo' | 'one-signal' | 'pushpad' | 'push-webhook' | 'pusher-beams' | 'appio' | 'novu' | 'slack' | 'discord' | 'msteams' | 'webex-messaging' | 'mattermost' | 'ryver' | 'zulip' | 'grafana-on-call' | 'getstream' | 'rocket-chat' | 'whatsapp-business' | 'line' | 'chat-webhook' | 'novu-slack' | 'telegram' | 'sendblue' | 'novu-web-chat' | 'anthropic' | 'novu-anthropic' | 'anthropic-aws' | 'pagerduty' | 'opsgenie' | 'grafana' | 'tool-webhook' nullable required

The provider identifier (e.g., sendgrid, twilio, slack, etc.).

integrationIdentifierstring nullable required

The identifier of the integration to use for this channel endpoint.

subscriberIdstring nullable required

The subscriber ID to which the channel connection is linked

contextKeysstring[] required

The context of the channel connection

createdAtstring required

The timestamp indicating when the channel endpoint was created, in ISO 8601 format.

updatedAtstring required

The timestamp indicating when the channel endpoint was last updated, in ISO 8601 format.

Example response

{
  "providerId": "slack",
  "integrationIdentifier": "slack-prod",
  "subscriberId": "subscriber-123",
  "contextKeys": [
    "tenant:org-123",
    "region:us-east-1"
  ],
  "workspace": {
    "id": "T123456",
    "name": "Acme HQ",
    "botUserId": "U0123456789"
  },
  "auth": {
    "accessToken": "Workspace access token",
    "refreshToken": "Workspace refresh token",
    "expiresAt": "2026-06-15T12:00:00.000Z",
    "refreshTokenExpiresAt": "2026-09-15T12:00:00.000Z"
  }
}

Changes

Changed in 5 of the 13 revisions of this API.1310

  • 8bc1670bbd1311See the full diff
    • ●

      added the new novu-web-chat enum value to the response property for the response status

      response-property-enum-value-added

    • ○

      removed the novu-agent-chat enum value from the response property for the response status

      response-property-enum-value-removed

    This revision also has 1 change that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

  • d7137c47680a11See the full diff
    • ●

      added the new novu-agent-chat enum value to the response property for the response status

      response-property-enum-value-added

    • ○

      removed the novu-web-chat enum value from the response property for the response status

      response-property-enum-value-removed

  • 47f16ff4d4272See the full diff
    • ●

      added the new grafana enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new novu-web-chat enum value to the response property for the response status

      response-property-enum-value-added

    This revision also has 1 change that name no endpoint, such as unreferenced schemas being removed. See the revision's changelog

  • d48666bd891412See the full diff
    • ●

      added the new ruach-sms enum value to the response property for the response status

      response-property-enum-value-added

    • ○

      added the new optional request property /

      new-optional-request-property

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

  • 2e115ea8160c86See the full diff
    • ●

      added the new anypost enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new line enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new opsgenie enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new pagerduty enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new sendblue enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new tool enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new tool-webhook enum value to the response property for the response status

      response-property-enum-value-added

    • ●

      added the new webex-messaging enum value to the response property for the response status

      response-property-enum-value-added

    • ○

      added the new optional request property /

      new-optional-request-property

    • ○

      added the new optional request property /

      new-optional-request-property

    • ○

      added the new optional request property /

      new-optional-request-property

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added

    • ○

      added the optional property / to the response with the status

      response-optional-property-added