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campaigns

List Campaign Office Escalations

List campaign conversations that require action.

get/campaigns/office-escalations

Query parameters

status_filterstring nullable

Response

Successful Response

idstring required
campaign_idstring required
campaign_namestring nullable
campaign_goalstring nullable
campaign_topicstring
goal_met_labelstring
goal_met_outcomestring
agent_instructionsstring nullable
audience_requeststring nullable
campaign_customer_idstring required
customer_namestring
customer_phonestring nullable
st_customer_idstring nullable
conversation_idstring nullable
priority_scorenumber nullable
message_countinteger
last_message_atstring nullable
customer_tagsobject[]
first_message_bodystring nullable
first_message_statusstring nullable
first_message_factsobject
customer_notesstring nullable
customer_profileobject
customer_analyticsobject
recent_jobsobject[]
escalation_typestring required
summarystring
reasonstring
latest_customer_messagestring nullable
suggested_actionstring nullable
sourcestring
statusstring required
notification_statusstring
notified_atstring nullable
notification_errorstring nullable
created_atstring required
resolved_atstring nullable
resolution_notestring nullable

Changes