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Initiate Bridge Call

Initiate a bridge call for web dashboard.

Flow:

  1. Call manager's phone number
  2. When manager answers, bridge to customer
  3. Both talk on real phones

This is ONLY used by the web dashboard. Mobile apps continue to use Voice SDK.

post/voice/initiate-bridge-call

Request body

conversation_idstring required

Conversation ID (required)

target_phonestring required

Customer phone number to call

Response

Successful Response

call_sidstring required
statusstring required
manager_phonestring required
customer_phonestring required

Changes