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Tickets - Admin

Update ticket (admin)

Update ticket status, priority, internal priority, assignment, or category.

assigned_to and internal_priority accept an explicit null to CLEAR the field (unassign / revert to the user's priority) — absent means "don't touch" (discriminated via Pydantic v2 model_fields_set).

put/api/admin/tickets/{ticket_id}

Path parameters

ticket_idinteger required

Headers

x-api-tokenstring nullable

Request body

statusstring nullable
prioritystring nullable
assigned_tointeger nullable
categorystring nullable
internal_prioritystring nullable
hold_reasonstring nullable

Response

Successful Response

{"stackTrail":"paths:/api/admin/tickets/{ticket_id}:put:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}

Changes