MOmonei
Subscriptions

Send Subscription Status

Changed on

Sends subscription status information to the customer through their preferred communication channel.

This API can only be used for subscriptions with the following statuses:

  • Active
  • Trialing
  • Past due

Delivery channels are automatically selected based on available customer information:

  • If customer email is available: Status is sent via email
  • If customer phone is available: Status is sent via WhatsApp
  • If WhatsApp delivery fails: Status is sent via SMS as a fallback

The status notification includes subscription details such as current status, upcoming payments, and recent changes. If no customer contact information is provided, the system will use the details stored in the subscription record.

Email notifications include contextual action links based on subscription status:

  • For past due subscriptions: A link to reactivate the subscription
  • For active and trialing subscriptions: A link to update the payment method

You can specify the customer's email or phone number, the preferred communication channel (email or SMS), and the language for the message.

post/subscriptions/{id}/status

Request

Request body

customerEmailstring email

Customer email to send the subscription status to

customerPhonestring

Customer phone number to send the subscription status to

channel'EMAIL' | 'WHATSAPP' | 'SMS'

Channel to use for sending the subscription status

languagestring

Language to use for the subscription status message

Response

A subscription object

idstring required

Unique identifier for the subscription.

amountinteger required

Amount intended to be collected by this payment. A positive integer representing how much to charge in the smallest currency unit (e.g., 100 cents to charge 1.00 USD).

currencystring

Three-letter ISO currency code, in uppercase. Must be a supported currency.

allowedPaymentMethodsstring[]

List of payment methods allowed for subscriptions.

descriptionstring

An arbitrary string attached to the subscription. Often useful for displaying to users.

accountIdstring required

MONEI Account identifier.

livemodeboolean required

Has the value true if the resource exists in live mode or the value false if the resource exists in test mode.

status'PENDING' | 'EXPIRED' | 'TRIALING' | 'ACTIVE' | 'PAST_DUE' | 'PAUSED' | 'CANCELED' required

The status of the subscription.

priceIdstring uuid

The price the subscription bills.

The subscription copies the price's values when it is created or switched to the price. A later change to the price never changes the subscription.

productIdstring uuid

The product of the subscription's price. MONEI sets it from priceId, and removes it together with priceId.

customerIdstring uuid

The customer this subscription belongs to.

Linking a subscription to a customer turns on renewal failover: when a renewal is declined by the issuing bank, MONEI retries it against up to two of the customer's other saved payment methods within the same attempt, before the subscription goes PAST_DUE. One declined renewal can therefore produce up to three charge attempts on different cards. If one succeeds the subscription continues and moves to that payment method.

interval'minute' | 'hour' | 'day' | 'week' | 'month' | 'quarter' | 'year' required

Subscription interval. The minute and hour intervals are only available in test mode.

intervalCountinteger required

Number of intervals between subscription payments.

pauseIntervalCountinteger

Number of intervals when subscription will be paused before it activates again.

skipIntervalCountinteger

The number of intervals during which the subscription billing cycle will be skipped without altering the subscription status. This is useful when payment for a specific period is received through different methods.

lastOrderIdstring

An order ID from your system. A unique identifier that can be used to reconcile the payment with your internal system. Up to 40 characters: ASCII letters, digits and _ @ . / # & + - (no spaces).

currentPeriodStartnumber

The start date of the current subscription period. Measured in seconds since the Unix epoch.

currentPeriodEndnumber

The end date of the current subscription period. Measured in seconds since the Unix epoch.

trialPeriodEndnumber

The end date of the trial period. Measured in seconds since the Unix epoch.

trialAmountinteger

Amount charged on each billing cycle during the trial period, as a positive integer in the smallest currency unit (e.g., 100 cents to charge 1.00 USD). Once the trial ends, the subscription's regular amount is charged. Use this to offer discounted introductory pricing. Can be combined with trialIntervalCount (charged each cycle for that many cycles) or with trialPeriodDays/trialPeriodEnd (charged once at activation, covering the subscription until the trial period ends).

trialIntervalCountinteger

Number of billing cycles charged at trialAmount before the regular amount applies, using the subscription's interval (e.g., interval of month with a trialIntervalCount of 3 charges the trialAmount for the first 3 months). Requires trialAmount and cannot be combined with trialPeriodDays or trialPeriodEnd. In responses, the value decrements after each trial payment and is removed once the trial ends.

nextPaymentAtinteger

The date when the next payment will be made. Measured in seconds since the Unix epoch.

Send it on an update to move the next charge without changing the price. The date must be in the future and no more than five years ahead, and the subscription must be active or past due with a live schedule. A trialing subscription moves with trialPeriodEnd instead, and a paused one has to be resumed first.

A pending skipIntervalCount, pauseIntervalCount, pauseAtPeriodEnd or cancelAtPeriodEnd blocks the change, because it would turn the charge at the new date into a skipped, paused or cancelled cycle instead of a payment. Clear it in the same request by sending 0, null or false for that field.

Moving the date on its own settles no money. Combine it with prorate to charge or refund the time that moves.

retryCountinteger

Number of retries left for the subscription.

cancelAtPeriodEndboolean

If true, the subscription will be canceled at the end of the current period.

pauseAtPeriodEndboolean

If true, the subscription will be paused at the end of the current period.

lastProrationAtinteger

The date of the most recent prorated change. A period can be prorated more than once, so this moves with each settlement rather than being set once per period.

sequenceIdstring

A permanent identifier that refers to the initial payment of a sequence of payments. This value needs to be sent in the path for RECURRING payments.

callbackUrlstring

The URL will be called each time subscription status changes. You will receive a subscription object in the body of the request.

paymentCallbackUrlstring

The URL will be called each time subscription creates a new payments. You will receive the payment object in the body of the request.

metadataMetadata

A set of key-value pairs that you can attach to a resource. This can be useful for storing additional information about the resource in a structured format.

createdAtinteger

Time at which the resource was created. Measured in seconds since the Unix epoch.

updatedAtinteger

Time at which the resource updated last time. Measured in seconds since the Unix epoch.

Example response

{
  "id": "575bcd84-09fc-4a6e-8c4c-f88b8eb90bfa",
  "amount": 110,
  "currency": "EUR",
  "allowedPaymentMethods": [
    "card",
    "bizum"
  ],
  "description": "MoonMail Monthly Lite",
  "accountId": "aa9333ba-82de-400c-9ae7-087b9f8d2242",
  "status": "PENDING",
  "priceId": "3c5a1f8e-2b7d-4e9a-9c41-7d2e6b0f5a13",
  "productId": "8f2c6d1a-4b3e-4f7a-9d2c-1e5b7a9c3f60",
  "customerId": "a4e1d1dd-e0c2-4f7a-a2b1-2b0f1f9b6b1e",
  "customer": {
    "email": "john.doe@example.com",
    "name": "John Doe"
  },
  "billingDetails": {
    "name": "John Doe",
    "email": "john.doe@example.com",
    "address": {
      "country": "ES",
      "city": "Málaga",
      "line1": "Fake Street 123",
      "zip": "1234",
      "state": "Málaga"
    }
  },
  "shippingDetails": {
    "name": "John Doe",
    "email": "john.doe@example.com",
    "address": {
      "country": "ES",
      "city": "Málaga",
      "line1": "Fake Street 123",
      "zip": "1234",
      "state": "Málaga"
    }
  },
  "interval": "month",
  "intervalCount": 1,
  "pauseIntervalCount": 1,
  "skipIntervalCount": 1,
  "lastOrderId": "14379133960355",
  "lastPayment": {
    "id": "af6029f80f5fc73a8ad2753eea0b1be0",
    "status": "PENDING",
    "statusCode": "E000",
    "statusMessage": "Transaction approved"
  },
  "paymentMethod": {
    "method": "card",
    "card": {
      "country": "ES",
      "brand": "visa",
      "type": "credit",
      "threeDSecureVersion": "2.1.0",
      "threeDSecureFlow": "CHALLENGE",
      "expiration": 2048544000,
      "last4": "0004",
      "fingerprint": "7f2afde1566286c5fb126bb7e79bef549755cce6033dc429013c46d1365ff0e9",
      "tokenizationMethod": "applePay",
      "cardholderName": "John Doe",
      "cardholderEmail": "email@example.com"
    }
  },
  "currentPeriodStart": 1636366897,
  "currentPeriodEnd": 1636366897,
  "trialPeriodEnd": 1636366897,
  "trialAmount": 100,
  "trialIntervalCount": 3,
  "nextPaymentAt": 1636366897,
  "retryCount": 1,
  "retrySchedule": [
    {
      "interval": "day",
      "intervalCount": 1
    },
    {
      "interval": "day",
      "intervalCount": 3
    },
    {
      "interval": "week",
      "intervalCount": 1
    }
  ],
  "lastProrationAt": 1636366897,
  "lastProration": {
    "credit": 500,
    "charge": 1200,
    "net": 700,
    "paymentId": "af6029f80f5fc73a8ad2753eea0b1be0"
  },
  "traceDetails": {
    "ip": "100.100.200.100",
    "countryCode": "ES",
    "lang": "es",
    "deviceType": "desktop",
    "browser": "Chrome",
    "browserVersion": "83.0.4103.116",
    "os": "Mac OS",
    "osVersion": "10.15.4",
    "source": "MONEI/PHP",
    "sourceVersion": "0.1.2",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) ...",
    "browserAccept": "text/html,application/xhtml+xml,application/json",
    "browserColorDepth": "24",
    "browserScreenHeight": "1152",
    "browserScreenWidth": "2048",
    "browserTimezoneOffset": "-120",
    "userEmail": "user@example.com"
  },
  "sequenceId": "62b23b9f3627cc38b08ff471ccd313ad",
  "callbackUrl": "https://example.com/subscriptions/callback",
  "paymentCallbackUrl": "https://example.com/payments/callback",
  "metadata": {
    "systemId": "12345"
  },
  "createdAt": 1636366897,
  "updatedAt": 1636366897
}

Changes

  • 50bc7df2aa43Revision changes
    • info

      added the optional property to the response with the status

    • info

      added the optional property to the response with the status

  • 2d67a2ee1e00Revision changes
    • info

      added the optional property to the response with the status

    • info

      the response's property pattern ^[a-zA-Z0-9_@./#&+-]{1,40}$ was added for the status