Conversations

createMessage - Create a message in a conversation

<div class="extension-title">Description</div>

Use this API to create a new message to the customer in a conversation.

<div class="api-description-extension"> </div>
post/conversations/{conversationId}/messages

Request

Path parameters

conversationIdstring required

Unique identifier of the conversation

Request body multipart/form-data

filesstring[]

Optional file attachments

Example request

{
  "message_input": {
    "body": "Hello! How can I assist you today?"
  }
}

Response

Message creation initiated

action_idstring required

Unique identifier of the action. Use getConversationActionStatus to retrieve the result of your request.

Example response

{
  "action_id": "abcd"
}

Changes

No recorded changes to this operation across all 5 revisions of this API.